Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.
If your drive stops working, the Rescue data recovery plan will attempt to recover the data from the failed drive and recovered data will be returned on a media storage device or via secure cloud-based data storage.
Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).
Free shipping for in–lab data recovery; 24/7 online case status tracking
If your data isn’t recovered, you get your money back